Australia & New Zealand field support
Innosolution is a Geek+ strategic partner for Australia and New Zealand localisation, helping deploy, commission, maintain, and troubleshoot warehouse robot systems with local engineers and AI-assisted fault response.
Strategic partner
Geek+ brings the global robot platform. Innosolution makes it work inside local warehouse conditions: site readiness, solution localisation, hardware implementation, commissioning, maintenance, and rapid response when systems need field judgement.
Floor quality, rack alignment, barcode readability, route validation, charging readiness, software handover, and incident response all affect uptime. Our work starts from those details and stays connected to the live operation after go-live.
Geek+ product focus
Geek+ solutions span goods-to-person picking, shuttle-based tote storage, high-bay pallet automation, sorting and conveyor handoff, AMR movement, and software orchestration. Innosolution’s role is localising that portfolio into reliable Australian and New Zealand operations.
Shelf-to-Person / Goods-to-PersonWe localise the practical layer behind Geek+ picking systems: storage presentation, tote and label quality, workstation layout, operator process, route acceptance, and go-live evidence.
RoboShuttle / Tote-to-PersonFor shuttle and lift-based tote systems, we focus on rack aisle accuracy, tote and barcode handling, lift interfaces, access zones, recovery paths, and commissioning tests.
SkyCube / Pallet-to-PersonHigh-bay automation depends on structure, load path, inbound and outbound handover, safety envelope, and acceptance evidence. We support those checks locally across ANZ.
Sorting / Conveyor TransferSorting and transfer work needs clean timing between robots, trays, conveyors, scanners, sensors, exception lanes, and recovery routines.
AMR / Intralogistics MovementWe validate floor markers, route clearance, charger placement, staging areas, traffic behaviour, and operator interaction so mobile robots can run reliably inside live sites.
RMS / WES / IOP / G-StudioWe connect site evidence with robot status, task flow, WMS and WES handover, incident records, maintenance logs, and AI-assisted escalation packs.
Support scope
01Hardware setup, rack and shelf checks, robot deployment, charger readiness, workstation setup, and on-site coordination.
02Floor marker placement, route validation, operational testing, exception handling, and engineering readback before handover.
03Preventive maintenance, robot condition checks, charger and component troubleshooting, and field repair coordination.
04Rapid triage using accumulated fault records, site logs, known error patterns, and AI-assisted response paths.
Field experience
These names represent environments where our engineers have built experience around Geek+ robot implementation, support, maintenance, or on-site issue handling.
Company names and marks are used only to identify field experience and remain the property of their respective owners.
Field proof
The strongest proof is not a polished showroom image. It is the repeated discipline of installing, checking, diagnosing, and improving systems inside working facilities.
Localised execution
Our team has supported Geek+ robot solution work in retail, parcel, 3PL, and fashion logistics environments, including Myer National Distribution Centre, Shiperoo, DHL, DHL New Zealand, CEVA Logistics, Chanel, and Williams Fashion Logistics.
Large-scale storage structures need clean installation discipline before robots can run reliably.
Navigation quality depends on accurate placement, clean reads, and practical site checks.
Robot handoff points, trays, conveyors, and sensors are checked against the live operating flow.
Small label and tote details can become operational faults if they are not validated early.
Engineer-led delivery
Floor, layout, access, staging, charging, workflow, safety, and operational constraints are checked before promises are made.
Small installation errors can create long-term faults. Commissioning is treated as the foundation of reliability.
Local knowledge, AI tools, and a growing fault database help resolve issues without waiting through time-zone delays.
Each incident, maintenance visit, and site exception becomes structured knowledge for faster future response.
AI advantage
We use AI to organise fault records, compare symptoms, translate technical material, generate checklists, and support field engineers during troubleshooting. The goal is practical: solve more problems locally, sooner.
Founded by engineers
The company starts from technical judgement. Sales, project coordination, and support stay close to field engineering, so there are fewer gaps between what is promised, what is installed, and what keeps running after handover.
Start a local support conversation
Send your site, robot type, fault context, or deployment stage. We will respond with practical next steps from an engineering perspective.
Australia and New Zealand wide site support, with current field experience including Melbourne and Sydney projects.
Local implementation and field-support services for Geek+ robotics deployments across Australia and New Zealand.